AI Consulting for SMEs
OptiAI offers AI consulting for SMEs in Vienna and across the DACH region. We automate business processes, integrate AI components into your IT and reduce operational costs. Our services can be used individually or combined — depending on where the greatest leverage lies for you.
AI Phone Assistant
An AI phone assistant answers incoming calls automatically, understands spoken requests in natural language and books appointments directly in your calendar. It works around the clock and routes complex inquiries to your staff.
- Automated call handling 24/7
- Direct appointment booking in your calendar
- Routing of complex inquiries with notes
Process Automation
Process automation takes over recurring business workflows — from invoice verification to data transfer between systems. The AI handles steps that were previously manual and integrates them into your existing IT.
- Automation of recurring manual steps
- Integration with existing systems and data sources
- Documentation of automated workflows
AI Integration
AI integration embeds AI components into your IT infrastructure — such as chatbots, document processing or data analysis. Components are tailored to your processes and data and embedded in the systems your team already uses.
- Integration of AI components into existing systems
- Adaptation to your data and processes
- Handover including team training
Cost Optimization
Cost optimization reduces operational expenditure in areas like energy, telecommunications and procurement. OptiAI analyzes contracts and consumption, negotiates new terms and implements measures — oriented to demonstrable success.
- Analysis of contracts and consumption data
- Negotiation of new terms with providers
- Implementation and documentation of savings
Which service fits you?
Which of the four services best fits your company depends on your starting situation. The following overview maps typical situations to a service.
You lose calls outside business hours or during high call volume.
Your team spends a lot of time on recurring manual tasks like invoice verification or data entry.
You want to integrate AI components like chatbots or document processing into your existing systems.
Your operational expenditure on energy, telecommunications or procurement is too high.
Which service fits your company?
Book a free initial consultation. We'll assess together which of the four services offers the greatest leverage for your company.